AI Transformation Solutions Architect

Edelman Smithfield; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Travel assistance

Wellness program

Job summary

Edelman is seeking an Solutions Lead for AI Transformation to drive Specialty-Based Transformation across the firm. You will collaborate with SME, product and engineering teams to design AI-enabled workflows and deliver tangible business outcomes.

This hands-on role blends AI, solution design and business transformation, translating current workflows into deliverables, service models and pricing frameworks for client engagements.

Qualifications

• 3-5 years of experience in product management, business analysis, consulting, operations, AI transformation, service design or a related field.
• Strong understanding of generative AI tools and their applications in business.
• Experience conducting user research, gathering requirements and documenting workflows, processes or solutions.
• Ability to translate in both directions: turning complex business needs into clear technical requirements, and explaining technical concepts to non-technical stakeholders.
• Strong analytical skills with structured data, spreadsheets and models to identify insights and inform decisions.
• Excellent written communication and the ability to turn ambiguous information into clear requirements and documentation.
• Strong organizational and project coordination skills across multiple workstreams and evolving priorities.
• Curiosity about how businesses operate, how services are delivered and how technology can improve efficiency and value.
• Confidence working across specialty teams, product and engineering, operations and business leadership.

Responsibilities

• Support specialty workflow discovery and redesign with leaders and SMEs to map current and future workflows.
• Translate workflows into AI-enabled solutions with clear scopes and product requirements.
• Support solution prototyping and development with product managers and engineering teams.
• Bridge business and technical teams to ensure solutions reflect real workflow needs.
• Support testing, rollout and adoption with onboarding and training resources.
• Translate redesigned workflows into standardized deliverables and service models.
• Support service definition and commercial modeling to define deliverables and pricing.

Skills

Product management

Business analysis

Consulting

Operations

AI transformation

Service design

Tools

Generative AI tools

Job description

Edelman is seeking an Solutions Lead for AI Transformation to drive Specialty-Based Transformation across the firm. You will collaborate with SME, product and engineering teams to design AI-enabled workflows and deliver tangible business outcomes.

This hands-on role blends AI, solution design and business transformation, translating current workflows into deliverables, service models and pricing frameworks for client engagements.