AI Transformation Leader for IAM & Automation

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 250,000 - 380,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Equity

Job summary

JPMorgan Chase & Co. is seeking an Applied AI Transformation Director-Identity Access Management to drive AI-native operating models within the Chief Technology Office. You will translate AI strategy into organizational change, lead multidisciplinary teams, and frame problems into practical, scalable solutions.

In this senior, player-coach role, you will advise leadership on priorities, develop practitioner capability, and scale AI initiatives across IAM with measurable business impact.

Qualifications

• Extensive experience leading applied AI transformation in large, complex organizations.
• Hands-on depth designing, prototyping, and evaluating generative AI solutions.
• Experience mobilizing multidisciplinary teams through full delivery lifecycle.
• Experience coaching practitioners and building repeatable AI capabilities.
• Experience driving organizational transformation in matrixed environments.

Responsibilities

• Translate IAM’s AI strategy into a prioritized portfolio of outcomes.
• Partner with function leaders to drive AI-native adoption and capability development.
• Identify high-value opportunities and lead multidisciplinary AI initiatives from discovery to results.
• Establish guardrails and repeatable methods for responsible AI at scale.
• Lead AI outcomes leveraging shared data and platform services, coordinating with owners.
• Modernize IAM workflows with intelligent automation and improved human-agent interactions.
• Build practitioner capability by translating AI into guidance and reusable methods.
• Establish measurement and evidence integration for IAM-wide outcomes.
• Advise senior leadership on opportunities, risks, and investment priorities.

Skills

Applied AI

Leadership

Cross-functional

Problem framing

Executive advisory

Communication

Governance

Experimentation

Education

Bachelor's or higher in CS/DS/Engineering/Business

Advanced degree preferred

Tools

Generative AI

Large Language Models

Agentic systems

Retrieval-Augmented

Context engineering

Job description

JPMorgan Chase & Co. is seeking an Applied AI Transformation Director-Identity Access Management to drive AI-native operating models within the Chief Technology Office. You will translate AI strategy into organizational change, lead multidisciplinary teams, and frame problems into practical, scalable solutions.

In this senior, player-coach role, you will advise leadership on priorities, develop practitioner capability, and scale AI initiatives across IAM with measurable business impact.