IAM AI Transformation Director

JPMorganChase; Jersey City (NJ); On-site; USD 200,000 - 260,000; Full time

Job summary

JPMorganChase is seeking an Applied AI Transformation Director-Identity Access Management to lead the AI-native transition across IAM. Translate AI strategy into sustained organizational change, identify opportunities, and oversee multidisciplinary teams through applied AI initiatives with measurable business impact.

This senior, player-coach role blends hands-on AI delivery with executive counsel, framing problems, building practical solutions, developing practitioner capability, and scaling

Qualifications

• Extensive experience leading applied AI transformation in large organizations.
• Hands-on depth designing, prototyping, and evaluating solutions using generative AI, LLMs, agentic systems, retrieval-augmented generation, and context engineering.
• Experience identifying, validating, and prioritizing applied AI opportunities through measurable experiments and scaling concepts into capabilities.
• Proven ability mobilizing multidisciplinary teams through full delivery lifecycle.
• Experience coaching technical and non-technical practitioners, building applied AI capability, and establishing repeatable methods.
• Experience leading organizational transformation or operating-model change in a matrixed environment.
• Exceptional communication, judgment, and influencing skills across executive to operations audiences.

Responsibilities

• Translate IAM's AI strategy into a prioritized portfolio of measurable transformation outcomes across business and technology functions.
• Partner with function leaders to drive AI-native adoption through coaching, experimentation, and capability development.
• Identify and prioritize high-value opportunities, define target outcomes, and lead multidisciplinary applied AI initiatives from discovery through validated results.
• Establish practical guardrails, repeatable methods, decision forums, and adoption pathways for responsible AI at scale across IAM.
• Lead applied AI outcomes that rely on shared data, context, platform services, and specialist expertise, coordinating delivery with accountable capability owners.
• Modernize IAM workflows through intelligent automation and redesigned human-agent interaction with measurable quality and business impact.
• Build practitioner capability by translating AI capabilities into practical guidance and reusable methods.
• Establish shared measurement for adoption, effectiveness, and value realization, integrating IAM-wide evidence.

Job description

JPMorganChase is seeking an Applied AI Transformation Director-Identity Access Management to lead the AI-native transition across IAM. Translate AI strategy into sustained organizational change, identify opportunities, and oversee multidisciplinary teams through applied AI initiatives with measurable business impact.

This senior, player-coach role blends hands-on AI delivery with executive counsel, framing problems, building practical solutions, developing practitioner capability, and scaling