AI Transformation Lead, Personal Lines

Selective Insurance; Charlotte (NC); On-site; USD 163,000 - 220,000; Full time

Benefits offered by this job

Total rewards package

Tuition assistance

20 days paid time off

Retirement plan with company match

Employee Stock Purchase Program

Job summary

Selective Insurance in Charlotte, NC seeks an embedded AI leader within the Personal Lines unit to drive AI adoption, shape use cases, and deliver enterprise AI value. You will partner with BU leadership, frontline professionals, and the AI COE to own the AI portfolio and accelerate AI-enabled workflows.

Responsibilities include championing AI, documenting use cases, tracking adoption, coordinating with COE and governance bodies, and translating business needs into actionable AI solutions while

Qualifications

• Knowledge of AI concepts, tools, and platforms.
• Knowledge of property and casualty insurance operations relevant to AI adoption.
• Ability to manage multiple AI initiatives and communicate with both technical and non-technical audiences.

Responsibilities

• Act as the primary COE representative and AI evangelist within the assigned business unit.
• Proactively identifies, shapes, and documents AI use cases with stakeholders.
• Maintains an accurate view of key AI proposals, pilots, active initiatives, deployments, adoption levels, and blockers.
• Coordinates with COE, IT delivery, and governance bodies to ensure compliance with enterprise standards and WAISP.

Skills

AI concepts

Insurance operations (P&C)

Change management

Portfolio management

Stakeholder communication

Education

College degree preferred in Business/IT/Insurance

CPCU/AU/AIC preferred

Tools

Microsoft 365 Copilot

Copilot Studio

Power Platform

Job description

Selective Insurance in Charlotte, NC seeks an embedded AI leader within the Personal Lines unit to drive AI adoption, shape use cases, and deliver enterprise AI value. You will partner with BU leadership, frontline professionals, and the AI COE to own the AI portfolio and accelerate AI-enabled workflows.

Responsibilities include championing AI, documenting use cases, tracking adoption, coordinating with COE and governance bodies, and translating business needs into actionable AI solutions while