AI SPARK Delivery Lead — Hybrid/Remote

NICE

United States

Hybrid

USD 120,000 - 170,000

Full time

8 days ago

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Benefits offered by this job

NiCE-FLEX

Hybrid work model

Global team

Job summary

NiCE is building SPARK, an internal incubation team transforming AI ideas into enterprise-ready tools used across CX International. We are seeking an experienced Project Manager to drive end-to-end delivery of technology and AI initiatives, ensuring timely execution.

You will manage multiple projects across the full SDLC, coordinating global teams to turn innovative ideas into scalable, business-ready solutions, with governance, budgets, and risks managed to deliver measurable outcomes.

Qualifications

Must have a Bachelor's degree or equivalent experience in a relevant field.
8–11 years of project/program management in software or technology delivery across the full SDLC.
Experience delivering AI/ML/Generative AI solutions with at least one production deployment.
Strong Agile and hybrid delivery expertise with Jira, Confluence, or Azure DevOps.

Responsibilities

Own end-to-end delivery of technology and AI initiatives across SDLC.
Lead sprint planning, standups, reviews, and retrospectives with distributed teams.
Govern scope, timelines, budgets, resources, risks, and dependencies.
Maintain RAID logs and drive blockers escalations to resolution.
Collaborate with Business Analysts, AI Architects, and Builders to define charters.
Provide stakeholder updates on progress, risks, and value realization.