AI Solutions Engineer — Pre-Sales & Value Delivery

United States Digital Space LLC; Chicago (IL); Hybrid; USD 172,000 - 205,000; Full time

Benefits offered by this job

Restricted Stock Units (RSUs)

corporate bonus program

Stock option

Job summary

Fin is seeking an exceptional Solutions Engineer to join our Customer Solutions Team in the Greater Chicago Area. You’ll engage directly with customers as a trusted advisor, shaping value across the sales cycle and partnering with Product, R&D, and Engineering to ensure customer needs guide our AI-powered solutions.

You will lead technical discovery, deliver compelling pre-sales sessions, and design tailored POCs while collaborating across teams to drive customer success and long-term value.

Qualifications

• Minimum of 3 years of experience in a technical pre-sales role.
• Strong technical acumen with experience in technical discovery and delivering value presentations.
• Ability to solve problems independently while thriving in collaborative teams.
• Proven time management skills in a dynamic team environment.
• Demonstrated ability to translate complex business challenges into Fin solutions for both technical and non-technical audiences.
• Experience partnering with product and engineering to incorporate customer feedback.
• Familiarity with managing POCs, RFPs, and addressing security questions.

Responsibilities

• Lead technical discovery to identify and address customer needs.
• Deliver pre-sales experiences by articulating Fin's value and technical capabilities.
• Conduct value-based solution reviews and technical sessions.
• Design and lead tailored Proofs of Concept (POCs) showcasing Fin's capabilities.
• Serve as primary resource for RFPs and security questions with standardized materials.
• Collaborate with Product and Engineering to reflect customer voice in product planning.
• Build trust with customers with empathy and curiosity.
• Improve processes and contribute to a best-in-class Solutions Engineering playbook.

Skills

Technical pre-sales

C-Level engagement

Technical discovery

Value presentations

Problem solving

Time management

Clear communication

Cross-functional collaboration

Travel willingness

Job description

Fin is seeking an exceptional Solutions Engineer to join our Customer Solutions Team in the Greater Chicago Area. You’ll engage directly with customers as a trusted advisor, shaping value across the sales cycle and partnering with Product, R&D, and Engineering to ensure customer needs guide our AI-powered solutions.

You will lead technical discovery, deliver compelling pre-sales sessions, and design tailored POCs while collaborating across teams to drive customer success and long-term value.