AI Solutions Business Analyst — Hotel Operations

PeopleCaddie

Chicago (IL)

On-site

USD 90,000 - 120,000

Full time

12 days ago

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Job summary

PeopleCaddie seeks an AI Solutions BA to translate business needs into practical AI solutions for hotel operations and related processes. You will collaborate with hotel operations, sales, events, and corporate teams to identify opportunities where AI can improve productivity and efficiency.

You will configure AI tools, test solutions, and manage multiple initiatives in a dynamic environment, ensuring user adoption and measurable impact.

Qualifications

Experience applying AI to real-world business processes.
Ability to translate business needs into AI solutions.
Strong communication with business stakeholders.
Experience testing and validating AI solutions based on feedback.
Comfortable in fast-paced environments and backlog management.

Responsibilities

Partner with Hotel Operations, Commercial Services, Events, Sales, and Corporate teams to identify AI opportunities to improve productivity.
Assess business challenges and determine if AI, automation, or existing technology provides effective solutions.
Configure and develop practical AI solutions using ChatGPT, Custom GPTs, Microsoft Copilot, and other AI platforms.
Manage a backlog of ~60 AI initiatives while supporting delivery of ~30 solutions every eight weeks.
Create and refine prompts, instructions, workflows, and AI use cases.
Work with business users to understand requirements and translate them into AI solutions.
Support Copilot Agents and other AI-enabled workflows.
Conduct user testing and validation and gather feedback for continuous improvement.
Monitor adoption and effectiveness of AI tools and collaborate with technical teams when needed.
Stay current with emerging AI tools and identify practical business applications.