Operations Analytics & AI Innovation Specialist

IHG Hotels & Resorts; Atlanta (GA); On-site; USD 90,000 - 140,000; Full time

Job summary

IHG Hotels & Resorts is seeking a Sr. Analyst, Operations Analytics & AI Innovation to drive reporting, data analysis, and AI-enabled solutions for the Americas Operations team.

You will translate business questions into timely, meaningful insights and partner with stakeholders to operationalize AI projects. The role emphasizes building dashboards, maintaining data quality, and supporting decision-making with cross-functional collaboration across the Americas.

Qualifications

• Strong analytical and problem-solving skills with high attention to detail.
• Ability to translate business questions into reports, dashboards, and AI-enabled solutions.
• Experience communicating data findings to leadership and non-technical stakeholders.

Responsibilities

• Support recurring and ad hoc reporting across the Americas Operations organization.
• Collaborate with stakeholders to clarify requirements and deliver timely reporting and AI support.
• Analyze operational data to provide actionable insights for leaders.

Skills

Analytical thinking

Attention to detail

Communication

Cross-functional collaboration

Excel (Pivot tables)

Excel (XLOOKUP)

Tableau

Tableau Prep

Google Cloud Platform

SQL

Python

AI tools

Data visualization

Operational data

Tools

Tableau

Tableau Prep

Google Cloud Platform

Excel

SQL

Python

AI tools

Job description

IHG Hotels & Resorts is seeking a Sr. Analyst, Operations Analytics & AI Innovation to drive reporting, data analysis, and AI-enabled solutions for the Americas Operations team.

You will translate business questions into timely, meaningful insights and partner with stakeholders to operationalize AI projects. The role emphasizes building dashboards, maintaining data quality, and supporting decision-making with cross-functional collaboration across the Americas.