AI Services Consultant: Accelerate AI Adoption & Impact

Zendesk, Inc.; Austin, Northern (TX, KY); Hybrid; USD 106,000 - 160,000; Full time

Job summary

Zendesk, Inc. is seeking an AI Services Consultant to deliver technical solutions and guidance for AI platform deployments in a hybrid Austin, TX environment. You will drive adoption, remove blockers, and ensure successful, on-time project delivery with measurable business impact.

The role requires deep AI technology understanding, strong consulting and project management skills, and the ability to work with executive stakeholders across customer organizations.

Qualifications

• Fluent in English and able to communicate complex AI concepts to diverse audiences.
• Strong consulting and project management capabilities.
• Experience guiding customers through AI implementations and change management.

Responsibilities

• Provide technical solutions and remove roadblocks for customers implementing Zendesk AI.
• Guide customers through configuration and optimization of the AI platform.
• Lead projects end-to-end with clear scope, timelines, and stakeholder alignment.

Skills

REST APIs

Python

Consulting

Education

Bachelor degree in Business/CS/Engineering

Job description

Zendesk, Inc. is seeking an AI Services Consultant to deliver technical solutions and guidance for AI platform deployments in a hybrid Austin, TX environment. You will drive adoption, remove blockers, and ensure successful, on-time project delivery with measurable business impact.

The role requires deep AI technology understanding, strong consulting and project management skills, and the ability to work with executive stakeholders across customer organizations.