Senior AI & Automation Program Analyst

Dell Technologies Inc.; Hopkinton (MA); On-site; USD 92,000 - 119,000; Full time

Benefits offered by this job

Benefits overview

Job summary

Dell Technologies Inc. in Hopkinton, MA is seeking a Senior Analyst to identify and build AI-driven automation opportunities within Services Operations. You will work closely with SMEs and leaders to test and deploy solutions that scale across the organization.

This hands-on role emphasizes rapid prototyping, cross-functional collaboration, and a bias toward experimentation, with a focus on turning insights into repeatable improvements in how we operate.

Qualifications

• Typically requires 2+ years of related experience in a professional role with a Bachelor's degree, or an advanced degree without experience, or equivalent experience

Responsibilities

• Identify automation and AI opportunities across Services Operations

Skills

Automation

Scripting

AI tooling

Analytical thinking

Communication

Education

Bachelor's degree

Tools

Automation tooling

Scripting languages

AI tooling

Job description

Dell Technologies Inc. in Hopkinton, MA is seeking a Senior Analyst to identify and build AI-driven automation opportunities within Services Operations. You will work closely with SMEs and leaders to test and deploy solutions that scale across the organization.

This hands-on role emphasizes rapid prototyping, cross-functional collaboration, and a bias toward experimentation, with a focus on turning insights into repeatable improvements in how we operate.