AI-Savvy Operations & Process Specialist

Pathways; Williamsburg (VA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching

Paid time off

Training & development

Vision insurance

Wellness resources

Free food & snacks

Job summary

The Premier Companies is seeking an organized, analytical Operations Specialist to join our corporate operations team in Williamsburg, VA. You will work directly with the COO and Corporate Operations Manager on daily priorities, turning ideas into actionable projects and improving key processes across the organization.

You’ll analyze KPIs, build dashboards and reports, and develop templates and SOPs while leveraging AI tools like ChatGPT, Claude, Gemini, and Microsoft Copilot to boost efficiency

Qualifications

• Strong organizational and project management skills.
• Experience with KPIs, operational reports, financial information, or business metrics.
• Proficiency with Microsoft Office, particularly Excel and PowerPoint.

Responsibilities

• Work directly with the COO and Corporate Operations Manager on daily operational priorities, projects, and company initiatives.
• Help manage projects from an initial idea through planning, execution, follow-up, and completion.
• Analyze operational and financial KPIs to identify trends, opportunities, and areas needing attention.
• Track company, store, and client performance metrics and prepare information for leadership meetings.
• Build presentations, dashboards, reports, SOPs, training materials, executive summaries, and other professional resources.
• Improve workflows, documentation, and internal processes across the company.
• Follow up on action items and projects to help keep priorities moving and deadlines on track.
• Support franchisees and internal teams with operational projects, resources, and process improvements.
• Research and evaluate new tools, technology, and solutions that could improve company operations.
• Use AI tools such as ChatGPT, Claude, Gemini, and Microsoft Copilot to work more efficiently, organize information, analyze data, create materials, and solve problems.
• Develop reusable templates, systems, processes, and resources that make recurring work easier and more efficient.
• Jump in and help with the wide variety of projects and priorities that naturally come through a corporate operations department.

Skills

Project management

Analytical thinking

Attention to detail

MS Excel

PowerPoint

Tools

ChatGPT

Claude

Gemini

Microsoft Copilot

Job description

The Premier Companies is seeking an organized, analytical Operations Specialist to join our corporate operations team in Williamsburg, VA. You will work directly with the COO and Corporate Operations Manager on daily priorities, turning ideas into actionable projects and improving key processes across the organization.

You’ll analyze KPIs, build dashboards and reports, and develop templates and SOPs while leveraging AI tools like ChatGPT, Claude, Gemini, and Microsoft Copilot to boost efficiency