AI Sales Engineer: Lead Demos and End-to-End Onboarding

Hatch; New York (NY); Hybrid; USD 113,000 - 170,000; Full time

Benefits offered by this job

Hybrid NYC office

Full medical vision dental

Mental health support

15 days PTO

12 paid holidays

Parental leave

Wellness subsidy

401(k)

Employee stock purchase plan

Professional development reimbursement

Job summary

Hatch is seeking a Sales Engineer to help win complex deals by mapping customer systems, scoping the technical path to onboarding, and owning implementation through go‑live. You’ll be hands‑on in discovery calls, lead technical demos, and own the scope document used for onboarding.

The role is hybrid based out of our New York City office, with a compensation range between $113,400 and $170,000. You’ll work closely with sales, product, and engineering to ensure successful deployments and ongoing

Qualifications

• Know enough SQL to pull data on deal complexity and onboarding performance.
• Ability to surface integration requirements early in discovery calls.
• Capable of communicating technical risk and tradeoffs to multiple audiences.
• Proactive in feeding learnings back to Product and Engineering.

Responsibilities

• Co‑own discovery calls with the AE and surface integration requirements.
• Scope CRM, lead source, and integration complexity for late‑stage deals and produce the Technical Scope document.
• Lead onboarding to ensure no gaps post handoff and own go‑live for complex accounts.
• Participate in post‑launch health checks with the customer and internal teams.
• Stay current on product updates and new integrations to avoid deal loss.

Skills

SQL

Tools

CRM systems

APIs

Job description

Hatch is seeking a Sales Engineer to help win complex deals by mapping customer systems, scoping the technical path to onboarding, and owning implementation through go‑live. You’ll be hands‑on in discovery calls, lead technical demos, and own the scope document used for onboarding.

The role is hybrid based out of our New York City office, with a compensation range between $113,400 and $170,000. You’ll work closely with sales, product, and engineering to ensure successful deployments and ongoing