AI Radiology Success Coordinator

present of AI; United States; Remoto; USD 60.000 - 85.000; Tempo integral

Resumo da vaga

Rad AI, a radiology AI company, seeks an operations-focused associate to support a busy customer success team. You’ll own account transitions, monitor early risk signals, and coordinate ticket resolution while maintaining clean CRM data.

A background in implementation, support, or operations and comfort with analytics and tools like HubSpot and Zendesk are valued. The role emphasizes close collaboration with internal teams, data checks, and timely follow-through to keep customers engaged as

Qualificações

• Several years in implementation, support, or operations.
• Comfort with analytics and CRM tooling.
• Familiarity with HubSpot and Zendesk.

Responsabilidades

• Run account transitions and onboarding workflows.
• Monitor feedback and usage signals to identify early risk.
• Coordinate support tickets to resolution.
• Keep CRM data clean and up-to-date.

Conhecimentos

HubSpot

Zendesk

CRM hygiene

Analytics

Descrição da vaga

Rad AI, a radiology AI company, seeks an operations-focused associate to support a busy customer success team. You’ll own account transitions, monitor early risk signals, and coordinate ticket resolution while maintaining clean CRM data.

A background in implementation, support, or operations and comfort with analytics and tools like HubSpot and Zendesk are valued. The role emphasizes close collaboration with internal teams, data checks, and timely follow-through to keep customers engaged as