AI Program Manager: Strategic Delivery & Roadmap

ntrs; Chicago (IL); On-site; USD 110,000 - 170,000; Full time

Job summary

Northern Trust is seeking a Program Manager to lead the integrated delivery of complex programmes involving AI, automation and emerging technologies. The role establishes structure, roadmap, governance and oversight of outcomes, dependencies, resources and costs.

You will coordinate business, product, technology, operations and risk stakeholders, drive milestones and governance forums, and ensure smooth hand-offs into sustainable ownership across future strategic initiatives.

Qualifications

• Strong programme-management experience across complex, cross-functional initiatives.
• Experience leading programmes comprising multiple projects, workstreams or delivery teams.
• Strong integrated-planning, governance and dependency-management capability.
• Experience managing programme risks, resources, costs, forecasts and executive reporting.
• Ability to translate strategic objectives into executable roadmaps and delivery plans.
• Ability to identify critical dependencies, constraints and cross-project impacts.
• Strong senior-stakeholder management, facilitation and influencing skills.
• Ability to develop and present evidence-based options and recommendations.
• Experience supporting go-live and governance processes.

Responsibilities

• Establish the programme structure, governance model and delivery cadence.
• Translate strategic objectives into an integrated programme roadmap and plan.
• Define programme outcomes, scope, projects, milestones and governance.
• Coordinate stakeholders across business, product, technology and operations.
• Manage scope, milestones, dependencies, resources and costs.
• Monitor progress against outcomes and delivery gates.
• Escalate material risks, resource gaps and unresolved decisions.
• Prepare executive updates and governance materials.
• Facilitate steering and decision-making forums.
• Support benefit tracking and post-implementation reviews.
• Use digital and AI-enabled tools to improve planning and reporting.

Skills

Programme management

Cross-functional leadership

Integrated planning

Governance

Stakeholder management

Roadmapping

Risk management

Executive reporting

Decision making

Job description

Northern Trust is seeking a Program Manager to lead the integrated delivery of complex programmes involving AI, automation and emerging technologies. The role establishes structure, roadmap, governance and oversight of outcomes, dependencies, resources and costs.

You will coordinate business, product, technology, operations and risk stakeholders, drive milestones and governance forums, and ensure smooth hand-offs into sustainable ownership across future strategic initiatives.