AI PMO Manager – Client-Facing Programs

NICE; United States; On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Endless internal career opportunities

Collaborative and creative environment

Market disruption as a global leader

Job summary

NICE is seeking a Manager, PMO – AI to lead client-facing AI program governance and ensure responsible AI practices. The role involves overseeing project lifecycles, aligning with enterprise clients on strategy, and delivering AI solutions from data readiness to adoption.

The ideal candidate has 7-10+ years in program/project management, a strong understanding of AI/ML concepts, and excellent stakeholder leadership skills. Join our dynamic team where your leadership will foster innovation and continuous improvement.

Qualifications

• 7–10+ years in program/project management.
• 3+ years managing AI/ML initiatives.
• Proven experience in delivering complex AI programs.

Responsibilities

• Lead client-facing AI program governance and delivery assurance.
• Establish PMO standards tailored to AI.
• Oversee end-to-end delivery of AI solutions.

Skills

AI/ML project management

Executive communication

People leadership

Stakeholder leadership

Data governance

Education

BS/BA in technical or business field

MBA preferred

PMP Certification

Job description

NICE is seeking a Manager, PMO – AI to lead client-facing AI program governance and ensure responsible AI practices. The role involves overseeing project lifecycles, aligning with enterprise clients on strategy, and delivering AI solutions from data readiness to adoption.

The ideal candidate has 7-10+ years in program/project management, a strong understanding of AI/ML concepts, and excellent stakeholder leadership skills. Join our dynamic team where your leadership will foster innovation and continuous improvement.