AI Program Manager: Roadmap, Governance & Delivery

Northern Trust

Chicago (IL)

On-site

USD 115,000 - 195,000

Full time

9 days ago

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Benefits offered by this job

Retirement plan (401k)

Healthcare benefits

Paid time off

Discretionary bonus

Parental leave

Job summary

Northern Trust seeks a Program Manager to lead a major strategic programme involving artificial intelligence, automation and emerging technologies. You will establish the programme structure, roadmap, governance and oversee outcomes, risks and resources.

This generalist role spans business, product, technology and operations, with opportunities to drive value through cross-functional collaboration, governance forums and evidence-based decision making.

Qualifications

Strong programme-management experience across complex, cross-functional initiatives.
Experience leading programmes comprising multiple projects, workstreams or delivery teams.
Strong integrated-planning, governance and dependency-management capability.
Experience managing programme risks, resources, costs, forecasts and executive reporting.
Ability to translate strategic objectives into executable roadmaps and delivery plans.
Ability to identify critical dependencies, constraints and cross-project impacts.
Strong senior-stakeholder management, facilitation and influencing skills.
Ability to develop and present evidence-based options and recommendations.
Experience supporting governance forums and executive decision-making.
Working understanding of requirements, testing, controls, implementation and operational readiness.
Knowledge of Agile, Waterfall and hybrid delivery methods.
Experience in financial services or regulated industries is desirable.
Exposure to AI, automation, data, digital programmes is desirable.

Responsibilities

Establish the programme structure, governance model and delivery cadence.
Translate strategic objectives into an integrated programme roadmap and plan.
Coordinate business, product, technology, operations, risk and other stakeholders.
Manage programme-level dependencies and mobilisation.
Coordinate pilot design, implementation and value-measurement activities.
Monitor progress against milestones and governance gates.
Prepare executive updates, governance materials and decision papers.
Facilitate programme, steering and decision-making forums.
Maintain records of decisions, actions and delivery evidence.
Coordinate hand-offs and transition into sustainable ownership.
Support benefit tracking and post-implementation reviews.