AI Product Leader for Field Tools & Customer Solutions

Amazon; Austin (TX); On-site; USD 199,000 - 270,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Senior Manager of Product Management - Tech within AWS Specialist Technology Team in Austin, TX. You will lead a PM group responsible for AI-powered internal tools and 20+ external products, defining roadmaps, prioritizing initiatives, and driving adoption at scale.

You’ll hire and guide a high-performing PM team, partner with engineering, science, design, GTM, and field leadership, and ensure measurable impact for AWS field teams and customers.

Qualifications

• 8+ years of successful technology products work from ideation through launch experience
• 5+ years of people management experience
• Bachelor's degree in Computer Science or a related field
• Experience overseeing roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product

Responsibilities

• Set and drive a cohesive product vision and multi-year strategy across the portfolio while staying hands-on at the individual product level—working through your PMs to shape roadmaps, evaluate proposals, and make prioritization calls
• Build, manage, and develop a high-performing PM team—hiring top talent, coaching on best practices, setting ambitious goals, and fostering a culture of customer obsession and operational excellence
• Guide product direction across both halves of the portfolio: AI-powered internal tools enabling field self-sufficiency through agentic workflows and knowledge platforms, and customer-facing products accelerating AWS service adoption through AI-ready, agent-accessible architectures
• Drive cross-organizational alignment with engineering, science, design, GTM, and field leadership—resolving dependencies, driving integration strategies, and ensuring seamless consumption by field teams, partners, and customers
• Establish outcome-oriented metrics and accountability frameworks across the portfolio, ensuring your PMs are measuring impact on adoption, productivity, customer satisfaction, and business outcomes
• Represent the product portfolio to senior leadership, clearly articulating vision, progress, risks, and trade-offs at Director and VP-level reviews

Skills

Product management

People management

Roadmap strategy

Feature delivery

Engineering collaboration

Cloud native technologies

Education

Bachelor's degree in Computer Science or related field

Job description

Amazon is seeking a Senior Manager of Product Management - Tech within AWS Specialist Technology Team in Austin, TX. You will lead a PM group responsible for AI-powered internal tools and 20+ external products, defining roadmaps, prioritizing initiatives, and driving adoption at scale.

You’ll hire and guide a high-performing PM team, partner with engineering, science, design, GTM, and field leadership, and ensure measurable impact for AWS field teams and customers.