Product Leader, AI Tools & Customer Adoption

Amazon Web Services (AWS)

New York (NY)

On-site

USD 219,000 - 297,000

Full time

7 days ago

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Job summary

Amazon Web Services, Inc. is seeking a Senior Manager of Product Management for the Specialist Technology Team.

You will lead PM across internal AI-powered tools and 20+ customer-facing products, shaping strategy, roadmaps, and cross-functional collaboration with engineering, science, design, GTM, and field leadership to drive adoption and measurable impact. You will guide a high-performing PM team, align stakeholders, and ensure products deliver value in diverse AWS domains while maintaining

Qualifications

8+ years of successful technology products work from ideation through launch experience
5+ years of people management experience
Bachelor's degree in Computer Science or a related field
Experience overseeing roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product

Responsibilities

Set and drive a cohesive product vision and multi-year strategy across the portfolio while staying hands-on at the individual product level—working through your PMs to shape roadmaps, evaluate proposals, and make prioritization calls
Build, manage, and develop a high-performing PM team—hiring top talent, coaching on best practices, setting ambitious goals, and fostering a culture of customer obsession and operational excellence
Guide product direction across both halves of the portfolio: AI-powered internal tools enabling field self-sufficiency through agentic workflows and knowledge platforms, and customer-facing products accelerating AWS service adoption through AI-ready, agent-accessible architectures
Drive cross-organizational alignment with engineering, science, design, GTM, and field leadership—resolving dependencies, driving integration strategies, and ensuring seamless consumption by field teams, partners, and customers
Establish outcome-oriented metrics and accountability frameworks across the portfolio, ensuring your PMs are measuring impact on adoption, productivity, customer satisfaction, and business outcomes
Represent the product portfolio to senior leadership, clearly articulating vision, progress, risks, and trade-offs at Director and VP-level reviews