Product Leader, AI Tools & Customer Adoption

Amazon Web Services (AWS)

New York (NY)

On-site

USD 219,000 - 297,000

Full time

7 days ago
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Job summary

Amazon Web Services, Inc. is seeking a Senior Manager of Product Management for the Specialist Technology Team.

You will lead PM across internal AI-powered tools and 20+ customer-facing products, shaping strategy, roadmaps, and cross-functional collaboration with engineering, science, design, GTM, and field leadership to drive adoption and measurable impact. You will guide a high-performing PM team, align stakeholders, and ensure products deliver value in diverse AWS domains while maintaining

Qualifications

  • 8+ years of successful technology products work from ideation through launch experience
  • 5+ years of people management experience
  • Bachelor's degree in Computer Science or a related field
  • Experience overseeing roadmap strategy and definition
  • Experience with feature delivery and tradeoffs of a product

Responsibilities

  • Set and drive a cohesive product vision and multi-year strategy across the portfolio while staying hands-on at the individual product level—working through your PMs to shape roadmaps, evaluate proposals, and make prioritization calls
  • Build, manage, and develop a high-performing PM team—hiring top talent, coaching on best practices, setting ambitious goals, and fostering a culture of customer obsession and operational excellence
  • Guide product direction across both halves of the portfolio: AI-powered internal tools enabling field self-sufficiency through agentic workflows and knowledge platforms, and customer-facing products accelerating AWS service adoption through AI-ready, agent-accessible architectures
  • Drive cross-organizational alignment with engineering, science, design, GTM, and field leadership—resolving dependencies, driving integration strategies, and ensuring seamless consumption by field teams, partners, and customers
  • Establish outcome-oriented metrics and accountability frameworks across the portfolio, ensuring your PMs are measuring impact on adoption, productivity, customer satisfaction, and business outcomes
  • Represent the product portfolio to senior leadership, clearly articulating vision, progress, risks, and trade-offs at Director and VP-level reviews

Skills

Technology product management
People management
Roadmap strategy & definition
Product delivery & tradeoffs

Education

Bachelor's degree in Computer Science or related field

Job description

Amazon Web Services, Inc. is seeking a Senior Manager of Product Management for the Specialist Technology Team.

You will lead PM across internal AI-powered tools and 20+ customer-facing products, shaping strategy, roadmaps, and cross-functional collaboration with engineering, science, design, GTM, and field leadership to drive adoption and measurable impact. You will guide a high-performing PM team, align stakeholders, and ensure products deliver value in diverse AWS domains while maintaining

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