AI-Powered Talent & Workforce Transformation Manager

Accenture PLC; Carmel (IN); On-site; USD 120,000 - 190,000; Full time

Job summary

Accenture PLC in the United States is seeking a Manager in Talent & Workforce to lead future-state talent process and AI integration design for clients, embedding AI into both client deliverables and the team’s ways of working.

The role involves diagnosing strategy, labor-market forces, AI, and technology to shape talent strategy and operating models, enabling data-driven decisions and workforce planning across industries.

Qualifications

• Minimum 5 years of experience in talent and workforce process excellence, process redesign, or management consulting with a focus on talent transformation.
• Minimum 1 year of experience designing future‑state talent processes with AI — including operating model changes, adoption approaches, and intelligent automation across the talent lifecycle.
• Minimum 1 year of experience integrating AI and automating talent and workforce business process design.
• Minimum 1 year of deep expertise scoping and delivering project work in at least one talent domain (e.g., Talent Acquisition, Workforce Planning, Skills Architecture, Talent Mobility, Learning & Development, or AI-enabled talent delivery)

Responsibilities

• Lead future‑state talent process specification, AI integration design, operating model changes, and workforce adoption planning for assigned industry or functional areas.
• Run client discovery workshops and stakeholder interviews; present and defend recommendations to senior business and CHRO-level leadership; manage day-to-day client relationships and issue resolution.
• Drive benchmarking analyses and change‑impact assessments grounded in deep knowledge of how talent and workforce functions operate — including skills architectures, workforce planning models, and talent acquisition cost structures.
• Facilitate design thinking sessions and co‑creation workshops with cross‑functional client teams to reimagine talent processes and the workforce experience.
• Connect talent operating model design to future‑state processes — replacing job‑based structures with task‑level insights and skills‑based workforce deployment that aligns people and AI where they create the most value.
• Define and structure data and AI strategy within the Talent & Workforce function — assessing AI maturity, diagnosing where AI investments are failing to deliver workforce productivity or ROI, and building the business case, investment profile, and roadmap to convert organizations to an AI‑first talent model.
• Embed AI Experience (AX) Design principles into talent process specifications — defining how AI agent experiences should be shaped within each process step, including agent autonomy levels, escalation triggers, and the quality of human‑agent handoffs across the talent lifecycle.
• Infuse Responsible AI into talent transformation vision and roadmap; identify people, processes, and technologies to develop and operationalize AI solutions across talent acquisition, mobility, skills development, and workforce planning.
• Enable continuous workforce planning and targeted talent mobility using Accenture developed solutions and products such as Talent Navigator and rich workforce data to improve retention, speed‑to‑productivity, and optimal cost allocation across the enterprise
• Build and maintain documented redesign methods and playbook contributions for assigned talent and workforce functional process areas
• Contribute to business development by qualifying opportunities and co‑authoring proposals; help define and implement new talent processes using tools like Workday, SuccessFactors, Oracle, TechWolf and Reejig.
• Coach junior practitioners on talent process redesign methods, AI design principles, skills‑based workforce approaches, and operating model design
• Travel varies by client needs and could be up to 80%

Skills

Program management

Leadership

Communication skills

Stakeholder management

Facilitation

Education

MBA or Master’s degree

Tools

Workday

SuccessFactors

Oracle

ServiceNow

Talent Navigator

Workforce analytics platforms

Job description

Accenture PLC in the United States is seeking a Manager in Talent & Workforce to lead future-state talent process and AI integration design for clients, embedding AI into both client deliverables and the team’s ways of working.

The role involves diagnosing strategy, labor-market forces, AI, and technology to shape talent strategy and operating models, enabling data-driven decisions and workforce planning across industries.