AI-Powered Provider Lifecycle Growth Director

Applied Labs; New York (NY); Híbrido; USD 190.000 - 250.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible, hybrid work environment

Unlimited vacation

Health benefit options

401(k) with match

Commuter benefits

Catered lunch and snacks

Descripción de la vacante

Zocdoc in New York City is seeking a Director of Provider Lifecycle Growth to redefine how providers discover, adopt, and realize value from expanding capabilities. You will lead a cross-functional team, partnering with Product, Engineering, Data Science, and Sales to deliver AI-informed growth experiences.

You will report to the VP, Provider Growth and shape the lifecycle growth function in an AI-native environment, driving measurable business impact while maintaining a strong patient-first

Formación

• 10+ years leading lifecycle, CRM, growth in a B2B SaaS, marketplace, or multi-product environment.
• 5+ years of people management experience, including hiring and coaching.
• Technically fluent with data, APIs, AI tools, automation, or prototyping environments.
• AI-native, practical builder who already integrates AI into how you work.
• Built growth capabilities end to end: insight, data, decisioning through experiences and scale.
• Analytically self-sufficient: define metrics, design tests, interpret results, tie to business impact.
• Partner across Product, Engineering, Data Science, Sales, and Customer Success to ship capabilities.
• Create structure and momentum in ambiguity; balance immediate opportunities with long-term vision.
• Communicate with clarity to align stakeholders and drive momentum.

Responsabilidades

• Build the strategy, roadmap, and operating model for Lifecycle Growth; translate into shipped capabilities and measurable outcomes.
• Reimagine lifecycle as a continuously learning growth system adapting to provider context and product behavior.
• Partner with Product, Engineering, and Data Science to build data, instrumentation, models, and platform capabilities.
• Establish a measurement framework linking experiences to incremental business impact and drive system changes.
• Recruit, lead, coach, and develop a high-performing team; set a high bar and scale the discipline.
• Prototype and test AI-enabled decisioning, personalization, and automation to improve provider and business outcomes.

Herramientas

APIs

AI Tools

Automation

Descripción del empleo

Zocdoc in New York City is seeking a Director of Provider Lifecycle Growth to redefine how providers discover, adopt, and realize value from expanding capabilities. You will lead a cross-functional team, partnering with Product, Engineering, Data Science, and Sales to deliver AI-informed growth experiences.

You will report to the VP, Provider Growth and shape the lifecycle growth function in an AI-native environment, driving measurable business impact while maintaining a strong patient-first