AI-Powered Digital Product Director, Consumer Journeys

Safelite; United States; A distancia; USD 150.000 - 240.000; Jornada completa

Descripción de la vacante

Safelite is seeking a Digital Product Director, Consumer Channels to lead strategy, roadmap, and performance of Safelite’s consumer digital experiences. This role includes direct-pay and insurance journeys across discovery, quote, coverage, scheduling, payment, and service.

You will lead the consumer digital product portfolio, translate customer insights into measurable outcomes, and develop product talent while partnering across Design, Engineering, Marketing, Pricing, Analytics, and Operations.

Formación

• 7–9 years of product management or digital product experience.
• Experience leading and developing product managers.
• Experience owning digital products from strategy to continuous improvement.

Responsabilidades

• Lead the consumer product portfolio and define strategy.
• Identify high-value opportunities from customer needs and data.
• Translate opportunities into priorities and outcomes.
• Drive growth and journey performance from discovery to service.
• Build an AI-enabled product practice across discovery to decision making.

Conocimientos

Customer journey optimization

AI fluency

Product leadership

Cross-functional collaboration

Educación

Bachelor’s Degree or equivalent work experience

Herramientas

AI tools

Analytics platforms

Descripción del empleo

Safelite is seeking a Digital Product Director, Consumer Channels to lead strategy, roadmap, and performance of Safelite’s consumer digital experiences. This role includes direct-pay and insurance journeys across discovery, quote, coverage, scheduling, payment, and service.

You will lead the consumer digital product portfolio, translate customer insights into measurable outcomes, and develop product talent while partnering across Design, Engineering, Marketing, Pricing, Analytics, and Operations.