AI Operations Lead: Build Production AI & Governance

Karbon; Los Angeles (CA); On-site; USD 180,000 - 190,000; Full time

Benefits offered by this job

Flexible Time Off

Company paid medical

Dental and vision

401(k) with company matching

Flexible Spending Account

Up to 8 weeks paid parental leave

Work-from-home stipend

Job summary

Karbon is seeking a hands-on role to scale AI tooling across Sales, CS, Implementation, Support, and Operations. You will extend the MCP gateway, create connectors, enforce RBAC, and log activity with security oversight.

You will own governance and visibility: Claude access, spend dashboards, an ROI framework, and an AI champions program. You will train teams, curate a prompts library, and drive measurable value across the organization.

Qualifications

• Shipped production software in the last two years.
• Built something on top of a large language model.
• Worked directly with non-technical teams as the technical person in the room.
• Able to build a number out of messy data and defend it to a CFO.
• Run a cross-functional program with champions network or adoption initiative.

Responsibilities

• Ship internal automations and integrate AI with existing systems across departments.
• Manage Claude access and the spend dashboard across all AI tools.
• Lead the AI champions program and maintain the shared library of prompts and skills.
• Define metrics and publish regular AI usage reports; ensure ROI visibility.

Skills

Python

TypeScript

SQL

REST APIs

Data analysis

Cross-functional

Communication

Job description

Karbon is seeking a hands-on role to scale AI tooling across Sales, CS, Implementation, Support, and Operations. You will extend the MCP gateway, create connectors, enforce RBAC, and log activity with security oversight.

You will own governance and visibility: Claude access, spend dashboards, an ROI framework, and an AI champions program. You will train teams, curate a prompts library, and drive measurable value across the organization.