AI Operations Analyst—Data Science & Innovation

Creative Artists Agency; New York (NY); Hybrid; USD 74,000 - 88,000; Full time

Benefits offered by this job

Medical Insurance

Dental, Vision Insurance

401K Plan

Paid Vacation / Holidays

Paid Sick Time

Telemedicine

Educational Assistance

Commuter Benefits

Job summary

Creative Artists Agency in New York, NY is seeking a Business Operations Analyst, Data Science & Innovation to support AI workflows and the operations team. You will help test, document, and maintain agentic workflows and tooling while tracking usage and budgeting across the function.

The role requires a Bachelor’s in Marketing/Business/Communications and 2–3 years in an analyst or product-support role, with a product-management mindset and strong communication skills.

Qualifications

• Bachelor's degree in Marketing, Business, Communications, or similar discipline.
• 2-3 years of relevant analyst or coordinator experience.
• Experience with AI tools and product-management mindset.
• Strong organizational skills and ability to manage multiple deadlines.
• Excellent verbal and written communication; team-oriented.

Responsibilities

• Test, document, and maintain AI workflows and tooling.
• Scale the AI component library and standardize patterns.
• Integrate proprietary AI systems across teams.
• Track workflow metrics and mitigate performance risks.
• Coordinate AI rollout with Insights, Strategy and others.
• Manage usage/spend dashboards and monthly Finance reporting.
• Oversee vendor portal provisioning and access controls.
• Handle intake for new workflow requests and backlog.

Skills

AI tools knowledge

Cross-functional teamwork

Strong communication

Attention to detail

Education

Bachelor's degree in Marketing, Business, Communications, or similar

Tools

Microsoft Office

Job description

Creative Artists Agency in New York, NY is seeking a Business Operations Analyst, Data Science & Innovation to support AI workflows and the operations team. You will help test, document, and maintain agentic workflows and tooling while tracking usage and budgeting across the function.

The role requires a Bachelor’s in Marketing/Business/Communications and 2–3 years in an analyst or product-support role, with a product-management mindset and strong communication skills.