AI Observability Platform Engineer (On-Prem OpenShift)

NBMBAA

Charlotte (NC)

In loco

USD 103.000 - 180.000

Tempo pieno

3 giorni fa

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Vantaggi offerti da questo lavoro

Discretionary incentive eligible

Industry-leading benefits

Paid time off

Descrizione del lavoro

Bank of America is hiring a senior platform engineer to operate enterprise vendor platforms in an on‑prem OpenShift/Kubernetes environment. You will own deployment, configuration, reliability, and day‑to‑day support of a self‑hosted AI observability platform serving GenAI apps across the bank.

The role is platform and systems engineering, focusing on security, stability, performance, and compliance as usage grows.

Competenze

Bachelor's or Master's degree in Computer Science, Data Science, MIS, related field, or equivalent experience.
10+ years of software, systems, or platform engineering experience.
Hands-on experience deploying and operating workloads on Red Hat OpenShift or Kubernetes in production.
Experience running stateful services on OpenShift or Kubernetes, such as PostgreSQL, Redis, or analytical databases, including storage, backup, and recovery.
Experience supporting third-party/vendor enterprise platforms end to end, including installs, upgrades, patching, and vendor escalations.
Strong Linux (RHEL) administration and troubleshooting skills.
Experience with Helm, container registries, and CI/CD pipelines.
Scripting and automation experience with Python, Bash, or similar.
Experience with infrastructure and application observability tools such as Splunk, Dynatrace, Prometheus, or Grafana.
Working knowledge of enterprise security controls, including TLS certificates and trust stores, secrets management, encryption, SSO/OAuth, and role-based access.
Experience working in Agile environments.
Demonstrated technical leadership and stakeholder influence.

Mansioni

Deploy, configure, upgrade, and support vendor applications on on-premises OpenShift using Helm and CI/CD pipelines.
Manage OpenShift namespaces, resource quotas, storage classes, networking, routes, and network policies.
Deploy and operate stateful backing services (e.g., PostgreSQL, Redis, ClickHouse, object storage), including persistent storage, replication, backup and restore, and encryption at rest.
Plan capacity and manage data retention and storage growth for high-volume trace and telemetry data.
Onboard vendor container images and Helm charts into internal registries and drive remediation of image vulnerability findings.
Build and maintain infrastructure and application monitoring, logging, and alerting (e.g., Splunk, Dynatrace, Prometheus, Grafana).
Lead production incident response, root cause analysis, and permanent fixes; manage vendor escalations through resolution.
Implement and maintain security controls, including TLS certificates, secrets management, SSO/OAuth integration, and access management workflows.
Support governance and control requirements, including audit logging, data documentation, access reviews, and evidence for technology risk reviews.
Design, document, and test high availability, backup, and disaster recovery/contingency procedures.
Automate environment builds, deployments, and code promotion across development, test, and production; create and maintain runbooks.
Support application teams onboarding to the platform and troubleshoot integration issues (APIs, authentication, connectivity).
Mentor engineers and drive engineering standards across internal, offshore, and vendor teams.