AI Guardrails Platform Engineer — OpenShift (On-Prem)

Bank of America Corporation; Charlotte (NC); In loco; USD 103.000 - 180.000; Tempo pieno

Descrizione del lavoro

Bank of America Corporation is seeking an experienced Platform Engineer to own the deployment, configuration, reliability, and support of enterprise vendor platforms in an on‑prem OpenShift environment. You will ensure high availability, low latency, and rapid recovery as GenAI applications grow.

The role emphasizes hands‑on ownership of production issues, collaboration with vendor and OpenShift teams, and leading cross‑functional work to deliver secure, scalable platforms with strong monitoring

Competenze

• 10+ years of software, systems, or platform engineering experience.
• Bachelor's or Master's degree in Computer Science, Data Science, MIS, or equivalent experience.
• Hands-on experience deploying and operating workloads on Red Hat OpenShift or Kubernetes in production.
• Experience supporting third-party/vendor enterprise platforms end to end, including installs, upgrades, patching, and vendor escalations.
• Strong Linux (RHEL) administration and troubleshooting skills.

Mansioni

• Deploy, configure, upgrade, and support vendor applications on on-premises OpenShift using Helm and CI/CD pipelines.
• Manage OpenShift namespaces, resource quotas, storage, networking, routes, and network policies.
• Onboard vendor container images and Helm charts into internal registries and drive remediation of image vulnerability findings.
• Own platform availability, performance, and capacity, including scaling, latency, and throughput for services in the production request path.
• Build and maintain infrastructure and application monitoring, logging, and alerting (e.g., Splunk, Dynatrace, Prometheus, Grafana).
• Lead production incident response, root cause analysis, and permanent fixes; manage vendor escalations through resolution.
• Implement and maintain security controls, including TLS certificates, secrets management, SSO/OAuth integration, encryption, and access management.
• Design, document, and test high availability, backup, and disaster recovery/contingency procedures.
• Automate environment builds, deployments, and code promotion across development, test, and production.
• Create and maintain runbooks and support documentation, and transition operational support to production support teams.
• Support application teams onboarding to the platform and troubleshoot integration issues (APIs, authentication, connectivity).
• Mentor engineers and drive engineering standards across internal, offshore, and vendor teams.

Conoscenze

OpenShift

Kubernetes

Linux (RHEL)

CI/CD pipelines

Python scripting

Security controls

Observability tools

Incident response

Formazione

CS/DS/MIS degree

Strumenti

Helm

Container registries

CI/CD tooling

Splunk

Dynatrace

Prometheus

Grafana

Descrizione del lavoro

Bank of America Corporation is seeking an experienced Platform Engineer to own the deployment, configuration, reliability, and support of enterprise vendor platforms in an on‑prem OpenShift environment. You will ensure high availability, low latency, and rapid recovery as GenAI applications grow.

The role emphasizes hands‑on ownership of production issues, collaboration with vendor and OpenShift teams, and leading cross‑functional work to deliver secure, scalable platforms with strong monitoring