Platform Engineer, AI Observability & Governance (On-Prem)

Bank of America

Plano (TX)

In loco

USD 180.000 - 240.000

Tempo pieno

2 giorni fa

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Descrizione del lavoro

Bank of America is seeking a senior Platform/Systems Engineer to own the deployment, configuration, and operation of an on-premises AI observability platform in an OpenShift environment. You will ensure security, reliability, and scale as trace data grows and AI applications expand.

Collaboration with security, data governance, and application teams is essential. The role emphasizes hands-on production ownership, incident response, and cross-functional leadership, with 10+ years in platform

Competenze

Bachelor's or Master's degree in Computer Science, Data Science, MIS, related field, or equivalent experience.
10+ years of software, systems, or platform engineering experience supporting production applications.
Hands-on experience deploying and operating workloads on Red Hat OpenShift or Kubernetes in production.
Experience running stateful services on OpenShift or Kubernetes, such as PostgreSQL, Redis, or analytical databases, including storage, backup, and recovery.
Experience supporting third-party/vendor enterprise platforms end to end, including installs, upgrades, patching, and vendor escalations.
Strong Linux (RHEL) administration and troubleshooting skills.
Experience with Helm, container registries, and CI/CD pipelines.
Scripting and automation experience with Python, Bash, or similar.
Experience with infrastructure and application observability tools such as Splunk, Dynatrace, Prometheus, or Grafana.
Working knowledge of enterprise security controls, including TLS certificates and trust stores, secrets management, encryption, SSO/OAuth, and role-based access.
Experience working in Agile environments.
Demonstrated technical leadership and stakeholder influence.

Mansioni

Deploy, configure, upgrade, and support vendor applications on on-premises OpenShift using Helm and CI/CD pipelines.
Manage OpenShift namespaces, resource quotas, storage classes, networking, routes, and network policies.
Deploy and operate stateful backing services (e.g., PostgreSQL, Redis, ClickHouse, object storage), including persistent storage, replication, backup and restore, and encryption at rest.
Plan capacity and manage data retention and storage growth for high-volume trace and telemetry data.
Onboard vendor container images and Helm charts into internal registries and drive remediation of image vulnerability findings.
Build and maintain infrastructure and application monitoring, logging, and alerting (e.g., Splunk, Dynatrace, Prometheus, Grafana).
Lead production incident response, root cause analysis, and permanent fixes; manage vendor escalations through resolution.
Implement and maintain security controls, including TLS certificates, secrets management, SSO/OAuth integration, and access management workflows.
Support governance and control requirements, including audit logging, data documentation, access reviews, and evidence for technology risk reviews.
Design, document, and test high availability, backup, and disaster recovery/contingency procedures.
Automate environment builds, deployments, and code promotion across development, test, and production; create and maintain runbooks.
Support application teams onboarding to the platform and troubleshoot integration issues (APIs, authentication, connectivity).
Mentor engineers and drive engineering standards across internal, offshore, and vendor teams.