AI Observability Platform Engineer (On-Prem OpenShift)

HITEC; New Jersey; In loco; USD 103.000 - 180.000; Tempo pieno

Descrizione del lavoro

Bank of America is seeking a senior platform engineer to own the deployment, configuration, reliability, and day-to-day support of a self-hosted AI observability platform on OpenShift. You will ensure secure, stable, and compliant operations, with integration to vendor and internal teams.

The role emphasizes hands-on ownership of production issues, cross-functional leadership, and experience with stateful services and modern observability tools. NJ-based, on-site with competitive benefits.

Competenze

• Bachelor's or Master's degree in Computer Science, Data Science, MIS, or related field or equivalent experience.
• 10+ years of software, systems, or platform engineering experience in production.
• Hands-on experience deploying workloads on OpenShift or Kubernetes in production.
• Experience with stateful services (PostgreSQL, Redis) and analytics databases.
• Experience supporting third-party/vendor enterprise platforms end-to-end.
• Strong Linux (RHEL) administration and troubleshooting.
• Experience with Helm, registries, and CI/CD pipelines.
• Scripting/automation with Python or Bash.
• Observability tools (Splunk, Dynatrace, Prometheus, Grafana).
• Security controls, SSO/OAuth, TLS, secrets management.

Mansioni

• Deploy, configure, upgrade, and support vendor apps on on-prem OpenShift using Helm and CI/CD.
• Manage OpenShift namespaces, storage classes, networking, routes, and policies.
• Operate stateful backing services (PostgreSQL, Redis, ClickHouse) including storage and backups.
• Plan capacity and storage growth for high-volume trace data.
• Onboard vendor images into internal registries and address image vulnerabilities.
• Build and maintain monitoring, logging, and alerting (Splunk, Dynatrace, Prometheus, Grafana).
• Lead production incident response and root-cause analysis; coordinate vendor escalations.
• Maintain security controls (TLS, secrets, SSO/OAuth, access management).
• Support governance, audit logging, and evidence for technology risk reviews.
• Design, test HA, backups, DR procedures; automate environment builds and deployments.
• Mentor engineers and drive engineering standards across teams.

Conoscenze

Application Development

Automation

Influence

Solution Design

Technical Strategy Development

Architecture

Business Acumen

DevOps Practices

Result Orientation

Solution Delivery Process

Analytical Thinking

Collaboration

Data Management

Risk Management

Test Engineering

Formazione

Bachelor's or Master's in Computer Science or related field

Strumenti

OpenShift/Kubernetes

PostgreSQL

Redis

ClickHouse

Linux (RHEL)

Helm

CI/CD pipelines

Python/Bash scripting

Splunk/Dynatrace/Prometheus/Grafana

Descrizione del lavoro

Bank of America is seeking a senior platform engineer to own the deployment, configuration, reliability, and day-to-day support of a self-hosted AI observability platform on OpenShift. You will ensure secure, stable, and compliant operations, with integration to vendor and internal teams.

The role emphasizes hands-on ownership of production issues, cross-functional leadership, and experience with stateful services and modern observability tools. NJ-based, on-site with competitive benefits.