AI Implementation Customer Success Manager

Crossing Hurdles; San Francisco (CA); On-site; USD 90,000 - 100,000; Full time

Job summary

Crossing Hurdles is hiring a Customer Success Manager, AI Implementation for a rapidly scaling healthtech AI-driven SaaS company. The role centers on onboarding clinicians, training, and ongoing engagement to drive adoption and outcomes in healthcare.

You will coordinate scheduling, workflows, and cross-functional collaboration to deliver value. The position is full-time in the San Francisco area, offering a base salary of $90K–$100K with OTE of $110K–$120K plus competitive equity, and a

Qualifications

• 3–8 years in customer-facing or customer success roles at a tech company.

Responsibilities

• Own onboarding, training, and ongoing engagement to drive real-world impact in healthcare.
• Manage scheduling, follow-ups, workflows, and internal coordination.

Skills

Customer success

Onboarding

Training

Operations

Data analysis

Job description

Crossing Hurdles is hiring a Customer Success Manager, AI Implementation for a rapidly scaling healthtech AI-driven SaaS company. The role centers on onboarding clinicians, training, and ongoing engagement to drive adoption and outcomes in healthcare.

You will coordinate scheduling, workflows, and cross-functional collaboration to deliver value. The position is full-time in the San Francisco area, offering a base salary of $90K–$100K with OTE of $110K–$120K plus competitive equity, and a