AI Growth Design Lead

Rippling; New York (NY); Sur place; USD 180 000 - 260 000; Plein temps

Résumé du poste

Rippling is seeking a Growth Design Lead to drive AI adoption across the product, from initial admin setup to daily usage by employees. You will partner with PMs, data scientists, and engineers to shape problems, run experiments, and ship growth-focused experiences that transform how customers interact with AI in HR, IT, and Finance processes.

You will own the design strategy for activated AI users, manage guardrails, and help scale workflows across onboarding, activation, and monetization.

Qualifications

• 8+ years of end-to-end product design experience shipping complex, high-impact products.
• Portfolio showing experiments that influenced activation, adoption, retention, or conversion.
• Experience setting growth direction for a product area and aligning teams.
• Hands-on growth design across onboarding, activation, and monetization (B2B/AI is a plus).

Responsabilités

• Drive design for AI adoption across Rippling from setup to daily use.
• Define activated AI user and guardrail metrics with PM and data science.
• Create shared growth patterns and upgrade moments that scale across teams.
• Run experiments with PM and data partners; interpret results with judgment.
• Design fair upgrade and usage-limit moments with transparency.
• Engage with customers to identify AI value and friction points.
• Use LLMs to sharpen problems and prototype in code with AI tools.
• Share learnings, mentor newer designers in growth.

Connaissances

Growth design

Onboarding

Experiment design

Data-informed decision making

Communication

Visual craft

AI prototyping

Cross-functional collaboration

Outils

Claude Code

Claude

Cursor

ChatGPT

Description du poste

Rippling is seeking a Growth Design Lead to drive AI adoption across the product, from initial admin setup to daily usage by employees. You will partner with PMs, data scientists, and engineers to shape problems, run experiments, and ship growth-focused experiences that transform how customers interact with AI in HR, IT, and Finance processes.

You will own the design strategy for activated AI users, manage guardrails, and help scale workflows across onboarding, activation, and monetization.