AI Growth Account Manager for Enterprise Data Centers

Giga Energy; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Giga Energy seeks an Account Manager to own the customer experience from development through go-live, ensuring the client feels like the most important account. You will coordinate cross-functional teams and craft a playbook to scale relationships with AI data center colocation customers.

The role is based in San Francisco with full-time onsite expectations outside bi-weekly WFH Fridays. Exceptional talent outside hubs may be considered; travel to sites and industry events will be needed.

Qualifications

• Experience building trust-based relationships with senior stakeholders in enterprise environments.
• Ability to design and maintain a cadence of site visits, executive touchpoints, and events.
• Strong coordination with engineering, project management, legal, and finance teams.
• Clear, confident communication with C-suite stakeholders and partners.
• Experience managing long development or delivery cycles across concurrent workstreams.
• Track record of turning delivery success into commercial growth.

Responsibilities

• Own the customer experience for AI enterprise partner through development and go-live.
• Design and run a relationship cadence including visits, executive touchpoints, and milestone events.
• Represent Giga at industry conferences to expand the network and future opportunities.
• Coordinate internally across account executives, PMs, and engineering to keep client aligned.
• Proactively surface issues before escalations with clear customer communication.
• Lead executive business reviews and key moments, ensuring stakeholder alignment.
• Spot expansion opportunities post-development to grow follow-on business.
• Track account health and report risks and opportunities to internal leadership.

Skills

Relationship management

Executive presence

Cross-functional

Customer experience

Strategic thinking

Communication skills

Job description

Giga Energy seeks an Account Manager to own the customer experience from development through go-live, ensuring the client feels like the most important account. You will coordinate cross-functional teams and craft a playbook to scale relationships with AI data center colocation customers.

The role is based in San Francisco with full-time onsite expectations outside bi-weekly WFH Fridays. Exceptional talent outside hubs may be considered; travel to sites and industry events will be needed.