Senior Account Manager, AI Growth & Partnerships

Giga Energy Inc.; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Giga Energy Inc. is seeking an Account Manager to own the customer experience during data center development and lead cross-functional coordination to deliver a seamless, high-trust partnership.

This role sits in an in-office culture with an expectation of on-site presence in San Francisco, with exceptions for exceptional talent a possibility. You will build relationship equity through site visits, executive touchpoints, and milestone celebrations while positioning Giga for follow-on growth with

Qualifications

• 5+ years of experience in customer experience, relationship management, or business development for large enterprise accounts.
• Proven track record of building trust-based relationships with senior stakeholders.
• Strong cross-functional coordination across engineering, PM, legal, and finance.
• Excellent communication and executive presence.
• Experience managing long development or delivery cycles across multiple workstreams.
• Demonstrated ability to turn delivery into commercial growth.

Responsibilities

• Own the customer experience for our AI enterprise partner throughout the data center development phase — the face of Giga in every room that matters.
• Design and run a relationship cadence that goes beyond status calls: site visits, executive touchpoints, milestone celebrations, and industry events.
• Represent Giga at relevant industry tradeshows and conferences, building the broader network of relationships that feeds future business development.
• Act as the internal coordinating glue — pulling together account executives, project managers, and engineering teams so the customer never feels the seams between Giga's internal functions.
• Proactively surface and resolve issues before they become escalations, translating complex project updates into clear, confident communication for the customer.
• Lead executive business reviews and key customer moments, ensuring senior stakeholders on both sides feel aligned and confident.
• Spot and pursue expansion opportunities post-development — using the trust built during delivery to position Giga for follow-on business and new colocation customers.
• Track account health and relationship milestones, reporting internally on risks, wins, and opportunities to deepen the partnership.

Skills

Customer experience

Relationship management

Business development

Cross-functional coordination

Executive presence

Job description

Giga Energy Inc. is seeking an Account Manager to own the customer experience during data center development and lead cross-functional coordination to deliver a seamless, high-trust partnership.

This role sits in an in-office culture with an expectation of on-site presence in San Francisco, with exceptions for exceptional talent a possibility. You will build relationship equity through site visits, executive touchpoints, and milestone celebrations while positioning Giga for follow-on growth with