AI Fluency Instructional Designer — Experiential Learning

JPMorgan Chase & Co.; Atlanta (GA); On-site; USD 100,000 - 175,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an AI Enablement Instructional Designer to design, develop, and maintain learning solutions that build employee capability in using the firm’s AI tools across segments, roles and regions.

As part of the Employee Enablement program, you will translate AI adoption goals into clear learning needs and create modern, experiential journeys that help employees use the right AI tools at the right time to maximize productivity and value.

Qualifications

• Experience designing learning for adult learners at scale.
• Ability to analyze learning needs from business goals and learner data.
• Strong curriculum design and mapping to frameworks.
• Working knowledge of AI concepts, capabilities and responsible use.

Responsibilities

• Assess and scope learning needs across employee segments and personas.
• Design and develop modern instructional materials and learning journeys.
• Apply learning science to ensure durable learning results.
• Define objectives, map content to the framework and identify gaps.
• Review existing content for quality and relevance; advise on reuse or updates.
• Design tool-specific learning for AI tools including chat assistants and Copilot.
• Collaborate with HR, Technology, Data & Analytics, Risk & Compliance teams.
• Lead pilots, user testing, and revisions to meet learner needs.
• Work with measurement partners to track adoption and impact.
• Benchmark AI upskilling and ensure responsible AI use in design.

Skills

Instructional design

Needs analysis

Curriculum design

Generative AI tools

Stakeholder management

Project management

Communication

Global mindset

Tools

Generative AI tools

Microsoft Copilot

Job description

JPMorgan Chase & Co. is seeking an AI Enablement Instructional Designer to design, develop, and maintain learning solutions that build employee capability in using the firm’s AI tools across segments, roles and regions.

As part of the Employee Enablement program, you will translate AI adoption goals into clear learning needs and create modern, experiential journeys that help employees use the right AI tools at the right time to maximize productivity and value.