AI-First Data & AI Support Engineering Leader

Databricks; Plano (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

Databricks, located in Plano, Texas, is seeking a Sr. Manager for the Data & AI Support Engineering team. You will lead Technical Solutions Engineers to address complex customer challenges across Spark and AI/ML platforms.

Your role includes driving operational excellence, building AI-enabled workflows, and enhancing customer satisfaction through technical leadership and innovative solutions. If you have a passion for AI and data engineering, join us to make a significant impact!

Qualifications

• Experience leading technical teams in a customer-facing environment.
• Strong knowledge of AI/ML and data engineering practices.
• Proven track record in managing operational KPIs.

Responsibilities

• Lead a team of Technical Solutions Engineers to resolve complex technical issues.
• Drive initiatives for AI-first support transformation to enhance customer experience.
• Collaborate with Engineering and Product teams for operational excellence.

Skills

AI-first operational innovation

Technical leadership

Spark and AI/ML expertise

Customer-centric execution

Job description

Databricks, located in Plano, Texas, is seeking a Sr. Manager for the Data & AI Support Engineering team. You will lead Technical Solutions Engineers to address complex customer challenges across Spark and AI/ML platforms.

Your role includes driving operational excellence, building AI-enabled workflows, and enhancing customer satisfaction through technical leadership and innovative solutions. If you have a passion for AI and data engineering, join us to make a significant impact!