AI Field Engineer — In-Shop Automation (Remote)

Perseus Group, Constellation Software; United States; Remote; USD 117,000 - 143,000; Full time

Benefits offered by this job

Remote-first

Direct leadership access

Health benefits

401(k) match

Job summary

RO Writer is hiring its first Forward Deployed Engineer to bring AI into real-world shop workflows. You will embed with customers, understand how shops run, and design AI-driven solutions that automate repair orders, estimating, and parts sourcing. Remote-first role with direct access to leadership.

You will work on field deployments, then translate successful solutions into scalable product features, collaborating with Product and Engineering to ensure reliable, end-to-end AI systems.

Qualifications

• Professional software engineering experience with Python and/or TypeScript.
• Hands-on experience building with LLMs: prompt design, agents or tool use, RAG, evaluating output quality.
• Ability to explain AI-driven development methods that have worked for you.

Responsibilities

• Embed with customers, remotely and on-site, to understand shop workflows.
• Identify high-impact workflow problems and turn them into scoped, shippable solutions.
• Design, build, and deploy AI-powered workflows and agents (LLMs, RAG) to automate shop tasks.
• Integrate with RO Writer’s platform and third-party systems via APIs.
• Build evaluation and monitoring so AI output is accurate and trustworthy.

Skills

Python

TypeScript

LLMs

Prompt design

Agents

API integration

Communication

Travel

Cloud

Tools

APIs

Cloud platforms

AI coding tools

Job description

RO Writer is hiring its first Forward Deployed Engineer to bring AI into real-world shop workflows. You will embed with customers, understand how shops run, and design AI-driven solutions that automate repair orders, estimating, and parts sourcing. Remote-first role with direct access to leadership.

You will work on field deployments, then translate successful solutions into scalable product features, collaborating with Product and Engineering to ensure reliable, end-to-end AI systems.