AI-Enhanced Teller: Fast, Trusted Member Service

Credit Union of Texas; Rockwall (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Credit Union of Texas is seeking a personable Teller to process member transactions with accuracy and efficiency while delivering an exceptional service experience. You will greet members, identify financial needs, and recommend CUTX products to support branch goals.

This on-site role emphasizes compliance, security, and using CUTX tools to ensure accurate transactions and a positive member experience. Prior cash-handling or customer service experience is preferred.

Qualifications

• High school diploma or GED required.

Responsibilities

• Process member transactions accurately and efficiently (deposits, withdrawals, transfers, loan payments, check cashing, money orders, cashier's checks).
• Provide outstanding service and greet members to identify financial needs.
• Balance cash drawer and resolve discrepancies.
• Identify member needs and recommend CUTX products and services.
• Refer complex needs to appropriate CUTX staff when necessary.

Skills

Cash handling

Customer service

Active listening

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

CUTX AI tools

CUTX core banking system

Teller software

Job description

Credit Union of Texas is seeking a personable Teller to process member transactions with accuracy and efficiency while delivering an exceptional service experience. You will greet members, identify financial needs, and recommend CUTX products to support branch goals.

This on-site role emphasizes compliance, security, and using CUTX tools to ensure accurate transactions and a positive member experience. Prior cash-handling or customer service experience is preferred.