AI-Enhanced Instructional Designer for Tech Guides

Socket.dev; Cupertino (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Apple seeks an Instructional Designer to develop customer-facing materials for software, hardware, and services. The role blends writing craft with content design, deciding how to present information and executing plans with precision across various formats and release cycles.

You will work closely with engineers, designers, product managers, editors, and legal reviewers to ensure excellence. AI is used as a tool to expand what's possible in content work.

Qualifications

• Love for words and language with strong opinions about style, grammar, tone, and voice.
• Background in technical writing, instructional design, education, or a related field.
• Ability to break down complex features or procedures into clear, sequenced steps.
• Experience using data to make informed content decisions.
• Able to manage work across multiple concurrent projects with overlapping timelines.

Responsibilities

• Develop customer-facing materials for software, hardware, and services products.
• Break down complex features or procedures into clear, sequenced steps.
• Collaborate with engineers, designers, product managers, editors, and legal reviewers to ensure quality.
• Incorporate AI as a tool to enhance content work and explore new delivery formats.
• Balance writing craft with content design and structure across diverse products and release cycles.

Skills

Word choice

Technical writing

Content design

Data-driven decisions

Multitasking

Education

Background in technical writing or instructional design

Tools

AI tools awareness

Job description

Apple seeks an Instructional Designer to develop customer-facing materials for software, hardware, and services. The role blends writing craft with content design, deciding how to present information and executing plans with precision across various formats and release cycles.

You will work closely with engineers, designers, product managers, editors, and legal reviewers to ensure excellence. AI is used as a tool to expand what's possible in content work.