Instructional Products — Instructional Designer

Socket.dev; Culver City (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Apple is seeking an Instructional Designer to develop customer-facing materials for products spanning professional creative apps to consumer productivity tools. You will translate complex features into clear, sequenced steps, balancing writing craft with content design while collaborating with engineers, designers, and product managers to ensure high-quality content.

Our team embraces AI as a tool to enhance content work while maintaining rigorous standards.

Qualifications

• Love for words with strong opinions on style, grammar, tone, and voice.
• Ability to break down complex features into clear, sequenced steps.
• Experience using data to inform content decisions.
• Ability to manage multiple concurrent projects with overlapping timelines.

Skills

Writing & style

Technical writing

Content design

Project management

Education

Background in technical writing or instructional design

Tools

Document editing tools

Presentations tools

Graphic design tools

Job description

Apple's Instructional Products team helps people discover what their Apple products can do and how to use them. We create the Tips app, user guides, and instructional content that reaches millions of users.Your ideas will shape how users understand and engage with Apple’s innovative features and capabilities.

Description

Instructional Products is seeking an Instructional Designer to develop customer-facing materials for products that range from professional creative apps to consumer productivity tools and emerging platforms. At the core of the work, our Instructional Designers figure out what users need to know, decide the best way to present that information, then execute their plan with precision. That means working at the intersection of writing craft and content design, moving between big-picture decisions about structure and organization and the close work of getting sentences exactly right. The role spans a wide range of products, formats, and release cycles, which requires frequent context-switching and shifting priorities. You'll work closely with engineers, designers, and product managers to understand what you're writing about, and with editors, graphic designers, legal reviewers, and other writers to make sure what ships is excellent. AI is part of how this team works — not as a shortcut, but as a tool that's actively changing what's possible in content work. We're looking for people who will keep pushing on what’s possible.

Minimum Qualifications

• A love for words and language, with strong opinions about style, grammar, tone, and voice. Background in technical writing, instructional design, education, or a related field.
• Ability to break down complex features or procedures into clear, sequenced steps.
• Experience using data to make informed content decisions.
• Able to manage work across multiple concurrent projects with overlapping timelines.

Preferred Qualifications

• Curiosity about AI tools and how they're changing content work.
• Hands-on experience with productivity or creative software for tasks like document editing, presentations, video and audio production, or graphic design.
• Comfortable working across disciplines to create shared deliverables.
• Experience in information design, UX, or prototyping — thinking about layout, interaction, or format as part of the solution, not just the content.