AI Engagement Lead – Client Success (Remote)

TriCoSys Solutions Private Limited; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

TriCoSys Solutions Private Limited in New York is seeking an AI Engagement Manager who champions client success, turning AI implementations into strategic business wins.

You will own post-sale relationships, translate business needs into actionable plans for technical teams, and track ROI and KPIs while driving AI adoption through workshops and training.

If you excel at communication and have a client-first mindset, join our collaborative, hybrid-flexible environment with remote options.

Qualifications

• Experience in project management or account management in a SaaS or AI environment.
• Exceptional communication, presentation, and relationship-building skills.
• A solid understanding of AI trends and how they solve business problems.
• Native or professional-level English with a client-first mentality.

Responsibilities

• Own the client relationship from post-sale through full implementation and growth.
• Translate business requirements into actionable project plans for the technical team.
• Track and report on AI implementation ROI and key performance indicators.
• Conduct workshops and training to drive AI adoption within client organizations.

Skills

Project management

Account management

Communication skills

English proficiency

AI trends understanding

Tools

SaaS platforms

Job description

TriCoSys Solutions Private Limited in New York is seeking an AI Engagement Manager who champions client success, turning AI implementations into strategic business wins.

You will own post-sale relationships, translate business needs into actionable plans for technical teams, and track ROI and KPIs while driving AI adoption through workshops and training.

If you excel at communication and have a client-first mindset, join our collaborative, hybrid-flexible environment with remote options.