AI Engagement Manager

Ace Logic Solutions; New York (NY); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Ace Logic Solutions in New York seeks an AI Engagement Manager passionate about client success. You will be the primary advisor ensuring AI implementations deliver strategic business wins, not just technical milestones.

You will own the client relationship from post-sale through implementation and growth, translate requirements into actionable plans for the technical team, and report on AI ROI and KPIs. You will also run workshops to drive AI adoption.

Qualifications

• Experience in project or account management in a SaaS or AI environment.
• Strong communication, presentation, and relationship-building skills.
• Solid understanding of AI trends and business impact.
• Native or professional-level English with a client-first mindset.

Responsibilities

• Own the client relationship from post-sale through full implementation and growth.
• Translate business requirements into actionable project plans for the technical team.
• Track and report on AI implementation ROI and key performance indicators.
• Conduct workshops and training to drive AI adoption within client organizations.

Skills

Project management

Account management

SaaS experience

AI awareness

Communication

Presentation

Relationship-building

English fluency

Job description

We are looking for an AI Engagement Manager who is passionate about client success. You will act as the primary advisor for our clients, ensuring that AI implementations are not just technical successes, but strategic business wins.

Your Responsibilities

• Own the client relationship from post-sale through full implementation and growth.
• Translate business requirements into actionable project plans for the technical team.
• Track and report on AI implementation ROI and key performance indicators.
• Conduct workshops and training to drive AI adoption within client organizations.

Who We Are Looking For

• Experience in project management or account management in a SaaS or AI environment.
• Exceptional communication, presentation, and relationship-building skills.
• A solid understanding of AI trends and how they solve business problems.
• Native or professional-level English with a client-first mentality.

Why Join Us?

• Influence the AI strategy of leading global companies.
• Collaborative environment with a focus on professional development.
• Flexible hybrid (NY) or remote work options.

We believe in equality of opportunity. To live. To succeed. To grow. To be more than.