AI Engagement Lead — Remote, Client Success & ROI

Rapid Stack; New York (NY); Híbrido; USD 110.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work in NY

Remote work options

Descripción de la vacante

Rapid Stack is seeking an AI Engagement Manager to lead client success from post-sale through full implementation and growth. You will translate business needs into actionable plans for the tech team while tracking ROI and KPIs to demonstrate value.

The role requires strong communication, presentation, and relationship-building skills, with native or professional-level English. Flexible hybrid (New York) or remote work options are available to support client delivery.

Formación

• Experience in project management or account management in a SaaS or AI environment.
• Exceptional communication, presentation, and relationship-building skills.
• Native or professional-level English with a client-first mentality.

Responsabilidades

• Own the client relationship from post-sale through full implementation and growth.
• Translate business requirements into actionable project plans for the technical team.
• Track and report on AI implementation ROI and key performance indicators.
• Conduct workshops and training to drive AI adoption within client organizations.

Conocimientos

Client relationship management

Project management

Account management

Communication skills

Presentation skills

AI knowledge

Descripción del empleo

Rapid Stack is seeking an AI Engagement Manager to lead client success from post-sale through full implementation and growth. You will translate business needs into actionable plans for the tech team while tracking ROI and KPIs to demonstrate value.

The role requires strong communication, presentation, and relationship-building skills, with native or professional-level English. Flexible hybrid (New York) or remote work options are available to support client delivery.