AI-Enabled Change Communications Lead

RELX International; United States; À distance; USD 79 000 - 131 000; Plein temps

Résumé du poste

LexisNexis Risk Solutions is seeking a senior professional to lead AI-enabled change and communications programs within a matrixed organization. You will manage multiple projects, coordinate stakeholders, and deliver compliant, customer-focused messaging across channels.

The role blends project management, governance and data-driven insights to drive adoption and business outcomes, partnering with cross-functional teams and executive audiences.

Qualifications

• Experience in project or program management, including complex initiatives.
• Strong PM capabilities: scheduling, risk management, dependency management, scenario planning, and AI insights.
• Experience presenting to executive audiences and influencing stakeholders across a matrixed organization.
• Exceptional communication and interpersonal skills.
• Experience applying AI and automation tools to communications and project workflows.

Responsabilités

• Manage multiple concurrent communication projects as standalone initiatives or workstreams within larger programs, ensuring project deliverables and assets are completed using project management best practices.
• Coordinate and facilitate project meetings and negotiate resource needs with staffing managers while tracking project effort through project management tools.
• Plan and deliver multifaceted communications for change events, tailoring strategies to different stakeholder audiences and optimizing channels and timing.
• Orchestrate AI-enabled, multi-channel customer communications by designing and overseeing customer journeys across multiple touchpoints.
• Collaborate with cross-functional teams to ensure communication consistency and represent the Communications Center of Excellence perspective on project teams.
• Develop communication assets for a range of audiences and channels while ensuring appropriate stakeholder review and refinement of messaging.
• Enforce communication governance standards and ensure content complies with quality, compliance, and data privacy requirements.
• Leverage data, sentiment scoring, readiness indicators, and AI governance frameworks to improve communication effectiveness, stakeholder adoption, and decision-making.

Connaissances

Project management

Stakeholder management

AI-enabled communications

Change management

Executive presentation

Formation

Relevant education or experience

Lean Six Sigma/PMI certification

AdaptiveWork familiarity

Outils

Microsoft Office

AdaptiveWork

PM tools

Description du poste

LexisNexis Risk Solutions is seeking a senior professional to lead AI-enabled change and communications programs within a matrixed organization. You will manage multiple projects, coordinate stakeholders, and deliver compliant, customer-focused messaging across channels.

The role blends project management, governance and data-driven insights to drive adoption and business outcomes, partnering with cross-functional teams and executive audiences.