AI Enablement Lead - Service Onboarding (Poland)

EdCast; Mountain View (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Cornerstone seeks an Enablement Hub Lead to own AI-primary onboarding and early role readiness for Services cohorts, reporting to the Services Academy leader. You will orchestrate personalized digital journeys that blend AI guidance with human oversight to move learners from onboarding to staffed or billable work across locations.

You will design and deliver AI-guided learning experiences, run live workshops, monitor readiness, and partner with Services leadership and staffing to align readiness

Responsibilities

• Own AI-primary onboarding and role-readiness journeys for Services cohorts in the assigned location, with clear points for human oversight and intervention.
• Configure and continuously improve personalized digital guidance, practice, knowledge support, assessments, reminders, and progress signals for each Services role.
• Deliver targeted live workshops, coaching, simulations, observation, and feedback where human expertise adds the greatest value.
• Coordinate onboard journeys, including learning, certification, practice evidence, manager checkpoints, staffing milestones, and readiness decisions.
• Apply practical Professional Services and implementation experience to prepare new hires for delivery methodology, governance, customer engagement, risk management, tools, and escalation expectations.
• Monitor ReadinessHealth bands and learner evidence, identify blockers early, and coordinate interventions with managers, mentors, and subject matter experts.
• Partner with Services leadership and resource or staffing teams to connect readiness decisions to deployment on appropriate customer work.
• Track certification performance and early project quality, using outcome data and feedback to improve journey content, sequencing, AI guidance, and human support.
• Maintain consistent Academy standards, current learning assets, responsible AI controls, and appropriate privacy, security, and customer-confidentiality practices.

Job description

Cornerstone seeks an Enablement Hub Lead to own AI-primary onboarding and early role readiness for Services cohorts, reporting to the Services Academy leader. You will orchestrate personalized digital journeys that blend AI guidance with human oversight to move learners from onboarding to staffed or billable work across locations.

You will design and deliver AI-guided learning experiences, run live workshops, monitor readiness, and partner with Services leadership and staffing to align readiness