AI Workforce Enablement Lead – Training & Adoption

Heartland Business Systems, LLC.

Northern (KY)

Hybrid

USD 65,000 - 90,000

Full time

9 days ago

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Benefits offered by this job

Competitive compensation package

Growth opportunities

Work-life balance

Personal development

Recognition and awards

Green initiatives

Job summary

Heartland Business Systems is seeking an AI Workforce Specialist to design and deliver structured training for office-based teams, focusing on prompt engineering, workflow automation, and responsible AI use. You will translate complex business processes into practical learning experiences, measure outcomes, and help sustain AI capabilities across departments with governance and compliance in mind.

The role collaborates with leaders to prioritize training needs, maintain records, and adapt

Qualifications

1+ years of delivering instructor-led training or workforce development.
Experience with AI tools, workflow automation, or analytics in business settings.
Ability to document outcomes and support adoption of new tech processes.
Bachelor’s degree or equivalent experience in Business or IT.

Responsibilities

Design and deliver structured AI workforce training curriculum through instructor-led sessions, workshops, labs, and applied coaching.
Assess employee readiness through diagnostic evaluations, prompt construction exercises, and baseline workflow performance measurements.
Develop and facilitate role-specific AI use cases that improve drafting, summarization, analysis, reporting, documentation, and decision-support workflows.
Guide customer team members in creating repeatable AI-assisted artifacts such as templates, standard operating procedures, checklists, prompts, and automation guides.
Ensure training and deployment activities align with governance, confidentiality, and responsible AI usage standards.
Measure post-training outcomes including attendance, competency completion, task-time reduction, error-rate improvement, supervisor validation, and operational follow-up.
Maintain training records, supporting documentation, and program materials needed for internal reporting, audit readiness, and continuous improvement.
Collaborate with business leaders, supervisors, and subject matter experts to prioritize workforce training needs and sustain AI adoption across departments.
Perform other duties as assigned by customer and/or business.