AI Enablement Associate - Product & Observability

Simulations Plus, Inc.; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Remote work

Flexible schedules

Annual bonus

Health coverage

Generous vacation policy

Job summary

Simulations Plus, Inc. is seeking an Associate Product Enablement Specialist, AI to support enablement of AI-powered platform capabilities across the company ecosystem.

You will assist with implementation, testing, evaluation, and operational readiness of AI agents and AI-assisted workflows, focusing on evaluation pipelines and observability tooling to measure quality, reliability, and cost. You will contribute to documentation, runbooks, and internal training while learning foundational skills

Qualifications

• 0-2 years of professional related experience.
• Academic, internship, or project experience in software development or technical support.
• Basic understanding of software applications and how they are built.
• Strong learning aptitude.
• Professional communication skills.

Responsibilities

• Enablement Practice Support: Apply established implementation patterns and configuration templates for AI capabilities.
• Maintain reusable templates, examples, and enablement materials.
• Help keep standards and best-practice documents current as the AI platform evolves.
• Suggest improvements to implementation procedures based on hands-on experience.
• AI Capability Implementation Assistance: Assist senior specialists with implementing AI agents and AI-assisted features in product workflows.
• Support configuration of AI pipelines and execution environments.
• Document implementation and integration steps as runbooks.
• Learn standard implementation procedures.
• AI Testing and Evaluation Support: Author evaluation tasks under guidance and run evaluation pipelines for AI outputs.
• Execute functional, reliability, and performance test runs of AI agents across models.
• Record and report evaluation results, including scores, cost, and latency.
• Assist with human-in-the-loop validation, including working with domain scientists to validate expected answers.
• Document edge cases and failure modes observed during testing.
• Observability and Operational Support: Help operate the observability tooling used to monitor AI agents, pipelines, and workflows.
• Investigate traces of AI agent activity to answer questions about latency, cost, and failures, with supervision.
• Respond to basic inquiries from internal teams; escalation complex issues appropriately.
• Track and document operational issues to help identify recurring patterns.
• Compile usage, cost, and reliability reports.
• Documentation and Training Support: Contribute to documentation projects: implementation guides, runbooks, troubleshooting resources.
• Update existing materials and review documentation for accuracy against current platform behavior.
• Create simple user guides for internal tools and workflows.
• Maintain documentation libraries and knowledge base entries.
• Support training sessions and onboarding of teams adopting AI capabilities.
• Learning & Development: Complete product and domain training programs.
• Shadow senior team members on implementations, trace investigations, and evaluation reviews.
• Study AI agent concepts, telemetry conventions, and evaluation methods.
• Participate in customer and internal-stakeholder calls as an observer.
• Practice with the AI platform, evaluation harness, and observability stack.
• Team Collaboration: Participate in team meetings and contribute to team discussions.
• Assist colleagues across product teams with enablement tasks.
• Share observations on usability and adoption challenges as feedback to senior team members.
• Support process improvements and maintain team documentation.

Skills

Learning aptitude

Professional communication

Time management

Team player

Detail-oriented

Education

Bachelor’s degree in computer science, data science, AI, life sciences or related field

Masters or PhD in computer science, data science, AI, life sciences or related field (preferred)

Tools

Docker

Git

CLI/Command line

Job description

Simulations Plus, Inc. is seeking an Associate Product Enablement Specialist, AI to support enablement of AI-powered platform capabilities across the company ecosystem.

You will assist with implementation, testing, evaluation, and operational readiness of AI agents and AI-assisted workflows, focusing on evaluation pipelines and observability tooling to measure quality, reliability, and cost. You will contribute to documentation, runbooks, and internal training while learning foundational skills