AI-Driven Technology Solutions Analyst

Pearson; City of Albany (NY); On-site; USD 90,000 - 100,000; Full time

Job summary

Pearson is seeking a Technology Solutions Specialist to own business analysis for PPA system enhancements, product improvements, integrations, and reporting initiatives in New York. You will collaborate with Product, Engineering, Data, QA, and Client Services to define clear requirements and support delivery readiness.

You will manage ambiguity, ensure traceability, and drive automation opportunities while maintaining a single source of truth for product documentation and data mappings.

Qualifications

• Bachelor’s degree or equivalent practical experience in a related field.
• 2–3 years of business analysis, product analysis, or technology delivery experience.
• Experience with Agile delivery, SDLC, Jira/Azure DevOps, Confluence/SharePoint, process mapping.

Responsibilities

• Lead requirements elicitation for initiatives, enhancements, and system changes.
• Translate business needs into functional and non-functional requirements, user stories, and acceptance criteria.
• Use AI tools to accelerate requirement drafting, stakeholder synthesis, and process documentation.
• Use AI-supported data analysis to identify trends and reporting insights.
• Decompose requirements into backlog items, user stories, and technical tickets with cross-functional teams.
• Maintain documentation as a single source of truth including API notes, data mappings, and decisions.

Skills

Requirements elicitation

Translate requirements

Agile / SDLC familiarity

Data analysis

Stakeholder communication

Project coordination

Education

Bachelor's degree in Business/IT/CS or related field

Tools

Jira/Azure DevOps

Confluence/SharePoint

SQL

Job description

Pearson is seeking a Technology Solutions Specialist to own business analysis for PPA system enhancements, product improvements, integrations, and reporting initiatives in New York. You will collaborate with Product, Engineering, Data, QA, and Client Services to define clear requirements and support delivery readiness.

You will manage ambiguity, ensure traceability, and drive automation opportunities while maintaining a single source of truth for product documentation and data mappings.