A technology firm is seeking a Technical Account Manager in New York. The role involves guiding customers in onboarding AI agents, managing campaigns, and utilizing data to enhance customer outcomes. Candidates should have 3-5 years of experience in customer success or sales outreach, particularly with B2B email marketing platforms. Collaboration and strong communication skills are essential, alongside a willingness to engage with AI tools. The company values diversity and encourages applicants from varied backgrounds.
Qualifications
3-5 years experience in customer success or sales outreach roles.
Experience with B2B email marketing platforms.
Excellent communication and collaboration skills.
Responsibilities
Guide customers through onboarding and campaign execution.
Set up domains, email accounts, and deliverability systems.
Drive follow-up and manage conversion funnels.
Skills
Customer success
B2B email marketing
Sales outreach
Data analysis
CRM systems management
Collaboration
AI tools
Job description
A technology firm is seeking a Technical Account Manager in New York. The role involves guiding customers in onboarding AI agents, managing campaigns, and utilizing data to enhance customer outcomes. Candidates should have 3-5 years of experience in customer success or sales outreach, particularly with B2B email marketing platforms. Collaboration and strong communication skills are essential, alongside a willingness to engage with AI tools. The company values diversity and encourages applicants from varied backgrounds.