AI‑Driven Solutions Engineer for Fast Deployments

Old Harmony; New York (NY); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

401(k) with company match

Downtown Manhattan team

Job summary

Harmony is seeking a Solutions Engineer to own the technical implementation and onboarding experience during evaluation and post-sale deployment. You will prove product value in real environments, not slides, and be a pivotal player in the sales process.

This deeply technical, individual contributor role involves integrations, configurations, and architecture while building trust with customers and colleagues alike.

Qualifications

• 5+ years in solutions engineering or similar hands-on technical roles, preferably with GTM exposure.
• Deep technical comfort with APIs, cloud infra, networking, scripting, and debugging.
• Experience using AI-assisted engineering workflows and LL​M tools as part of daily work.
• Proven ability to work with Sales during deal cycles and drive evaluations to closure.
• Experience running multi-customer implementations and onboarding.
• Strong self-direction in fast-moving, ambiguous environments.

Responsibilities

• Own end-to-end technical implementation, configuration, and deployment in customer environments.
• Drive deal outcomes through hands-on implementation during evaluations and POCs.
• Collaborate with Account Executives and GTM to shape deals and remove blockers.
• Lead onboarding by architecting environments and building integrations for value delivery.
• Create repeatable playbooks, scripts, and tooling to scale GTM motions.
• Troubleshoot complex technical challenges across APIs, infrastructure, and code.
• Communicate product value to both technical and executive audiences.
• Feed field insights back to Product and Engineering to close more deals.

Skills

Solutions engineering

APIs & cloud

AI tooling

Sales collaboration

Onboarding multiple customers

Self-directed problem solving

Tools

Claude Code / Codex

Job description

Harmony is seeking a Solutions Engineer to own the technical implementation and onboarding experience during evaluation and post-sale deployment. You will prove product value in real environments, not slides, and be a pivotal player in the sales process.

This deeply technical, individual contributor role involves integrations, configurations, and architecture while building trust with customers and colleagues alike.