AI-Driven SMB Business Development Associate

Salesforce, Inc.; San Francisco (CA); On-site; USD 63,000 - 76,000; Full time

Job summary

Salesforce, Inc. is seeking a Business Development Associate as part of the Futureforce University Recruiting program. This role blends outbound prospecting with operational excellence, serving the SMB team and leveraging AI tools to streamline workflows.

You will qualify leads, build personalized outreach, and help refine outreach strategies. The program is a fast-track path to the Sales Development Representative role, with hands-on experience on our Customer 360 platform and a focus on growth

Responsibilities

• Pipeline Development: Qualify inbound and outbound leads via phone outreach to prioritize high-potential SMB opportunities.
• Strategic Prospecting: Master the hunt by identifying SMB prospects and executing personalized outreach.
• Operations & Process Optimization: Drive organizational efficiency by maintaining Salesforce data integrity and deploying AI-powered insights to streamline workflows, improve pipeline hygiene, and scale sales productivity.

Job description

Salesforce, Inc. is seeking a Business Development Associate as part of the Futureforce University Recruiting program. This role blends outbound prospecting with operational excellence, serving the SMB team and leveraging AI tools to streamline workflows.

You will qualify leads, build personalized outreach, and help refine outreach strategies. The program is a fast-track path to the Sales Development Representative role, with hands-on experience on our Customer 360 platform and a focus on growth