ServiceNow Developer (NowAssist)

ManpowerGroup Global, Inc.; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Plan

Supplemental Life Insurance

Short Term Disability Insurance

Long Term Disability Insurance

Business Travel Insurance

401(k) with Match

Weekly Pay

Job summary

ManpowerGroup Global, Inc. is seeking a ServiceNow Developer (NowAssist) to support risk, compliance, security, and enterprise operations. Based in Phoenix, AZ, you will design and optimize AI-powered experiences on the ServiceNow platform, configure AI agents, and build automated workflows to improve governance and efficiency.

Strong communication and collaboration across teams are essential to succeed. Join a team that values innovation, automation, and enterprise-grade solutions, with

Qualifications

• Experience in ServiceNow platform development and configuration.
• Knowledge of AI solution design, workflow automation, and governance principles.
• Strong understanding of enterprise risk management, compliance, and security processes.
• Excellent communication skills to engage with technical and non-technical stakeholders.

Responsibilities

• Design, implement, and optimize AI-powered experiences across the ServiceNow platform focusing on IRM, GRC, BCM, Privacy, and Enterprise Risk.
• Configure and customize AI Agents and Agentic Workflows to automate governance and compliance activities.
• Build conversational experiences using Now Assist Panel and Virtual Agent to enhance employee engagement.
• Support platform-native configuration and build reusable automation components following enterprise standards.
• Collaborate with cross-functional teams to ensure secure, compliant, and efficient platform solutions.

Skills

ServiceNow development

AI workflow design

Risk & compliance knowledge

Stakeholder communication

AI concepts explanation

Job description

Our top Enterprise Financial Services Client is seeking a ServiceNow Developer (NowAssist) to join their team. As a ServiceNow Developer (NowAssist), you will be part of the IT department supporting risk, compliance, security, and enterprise operations teams. The ideal candidate will possess excellent communication skills, strong analytical and problem-solving abilities, and a collaborative mindset, which will enable you to succeed within the organization.

Job Title: ServiceNow Developer (NowAssist)

Location: Phoenix, AZ

What's the Job?

• Design, implement, and optimize AI-powered experiences across the ServiceNow platform focusing on IRM, GRC, BCM, Privacy, and Enterprise Risk.
• Configure and customize AI Agents and Agentic Workflows to automate governance and compliance activities.
• Build conversational experiences using Now Assist Panel and Virtual Agent to enhance employee engagement.
• Support platform-native configuration and build reusable automation components following enterprise standards.
• Collaborate with cross-functional teams to ensure secure, compliant, and efficient platform solutions.

What's Needed?

• Experience in ServiceNow platform development and configuration.
• Knowledge of AI solution design, workflow automation, and governance principles.
• Strong understanding of enterprise risk management, compliance, and security processes.
• Excellent communication skills to engage with technical and non-technical stakeholders.
• Ability to explain AI concepts clearly and collaborate effectively across teams.

What's in it for me?

• Opportunity to work on innovative AI-powered solutions within a dynamic organization.
• Engagement with a collaborative and inclusive team environment.
• Chance to develop your skills in ServiceNow platform engineering and AI integration.
• Supportive work culture that values continuous improvement and automation.
• Potential for career growth and professional development.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.