AI-Driven Product Operations Specialist

SupportFinity™; United States; Hybrid; USD 100,000 - 187,602; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible paid time off

401(k) for US-based employees

Paid parental leave

Job summary

SupportFinity™ is looking for a Product Operations Associate to join their innovative team in the United States. This pivotal role will enhance AI-driven features, collaborating with Product Management, Engineering, and Data Science teams to ensure outputs are reliable and clear.

The ideal candidate will possess over 4 years of relevant experience, exceptional analytical skills, and the ability to thrive in fast-paced environments. The position offers a competitive salary, flexible time off, and comprehensive benefits.

Apply now to help drive impactful changes in the justice technology sector!

Qualifications

• 4+ years of experience in Product Operations or related role.
• Strong analytical and systems-thinking skills.
• Exceptional attention to detail and sound judgment.
• Clear, concise communication skills.
• Ability to work in ambiguous, fast-moving environments.

Responsibilities

• Collaborate with teams to support AI-driven feature development.
• Design and refine AI prompts and workflows.
• Evaluate AI outputs for accuracy and clarity.
• Create documentation to support execution.
• Identify operational risks and resolve issues.

Skills

Analytical skills

Systems-thinking

Attention to detail

Verbal communication

Written communication

Job description

SupportFinity™ is looking for a Product Operations Associate to join their innovative team in the United States. This pivotal role will enhance AI-driven features, collaborating with Product Management, Engineering, and Data Science teams to ensure outputs are reliable and clear.

The ideal candidate will possess over 4 years of relevant experience, exceptional analytical skills, and the ability to thrive in fast-paced environments. The position offers a competitive salary, flexible time off, and comprehensive benefits.

Apply now to help drive impactful changes in the justice technology sector!